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Warranty

Our promise to you

We want you to have an amazing experience, from the moment you walk through our doors to when we install yours. Here’s what you can expect from our team.

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Responsive communication

From your first email to the day your door is installed, you’ll never have to chase us down. We’ll return calls and emails promptly because you shouldn’t have to wait for answers, quotes or updates. 

Prompt delivery & installation

Our crews will arrive on time and will work efficiently to minimize disruption. In the rare event that there’s a problem with your door, we’ll stop by and get it sorted out for you ASAP.

We’ll be there when you need us

Every time you step into our showroom, you’ll receive a warm welcome from one of our friendly team members. You can expect personal service and helpful conversation without any pushy sales techniques. 

You’ll receive clear guidance

We know this is a new purchase for many people, so we offer clear, simple guidance from start to finish. Our staff will help you make the best choice and even cut down your wait time when possible. 

We pay close attention to details

Great results come from great processes, so we make sure we’re precise, clean and organized in all we do. This includes accurate measurements, cuts and installations, so your door fits perfectly and looks great for years to come. 

Professional service

When it’s time for our team to visit your home, they’ll be polite, courteous and professional at all times — the kind of people you’ll enjoy having around. And when they leave, you’ll be left with a beautiful new door and no sign that they were ever there.